Inside Sales Representative Job Responsibilities:

The Inside Sales Representative is responsible for generating revenue by supporting an outside sales representative, soliciting and obtaining orders, understanding and interpreting order requirements, and developing accounts.

Inside Sales Representative Job Duties:

• Supports outside sales representative by responding to inside needs as they are communicated from the field. Also, proactively pushes information to the outside sales rep as needed to drive and support sales.
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing sales information and explanations; preparing quotations.
• Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
• Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
• Develops accounts by checking customer’s buying history; suggesting related and new items; explaining technical features.
• Maintains communication equipment by troubleshooting, reporting, and tracking problems.
• Maintains and improves quality results by following standards; recommending improved policies and procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Inside Sales Representative Skills and Qualifications:

Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiating Skills, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales.